What is community care?

What is community care?

Community care comprises every form of help and care that is exchanged between neighbours. It usually refers to the neighbourhood as one layer within a person's care network. It can also refer to the entirety of exchanges of help within a neighbourhood, whether or not supported by the local government or a care organisation.

From digital neighbourhood network to a caring and inclusive community

Digital neighbourhood network Hoplr (iOS, Android, hoplr.com) offers users insight into the capital of their neighbourhood: goods, knowledge, skills, infrastructure, time, etc. Citizens and local governments call on the Hoplr neighbourhood for all kinds of care and help requests.

Every call or exchange of help that appears within the neighbourhood network, stimulates residents to ask for and offer help. The neighbourhood becomes more and more caring and inclusive.

From digital neighbourhood network to a caring and inclusive community
Liesbeth Lathouwer Community worker municipality Olen
Before starting up our community work, we looked for a workable system to easily match the supply and demand of citizens. Hoplr helps us turn Olen into a warmer and more caring municipality. Read the case study of Olen

Our tools and services

Neighbour help

Connect help offers and help request. Neighbours help each other based on their skills.

  • Helpers pick from 70+ skills
  • Users in help of need post help requests
  • Or they consult the list with neighbours' skills

Volunteer programme

Call on neighbours for community work. Contact dozens of local volunteers in no time.

  • Neighbours can register as volunteer
  • Consult location and skills of volunteers
  • Filter and contact the right people through chat or mail

Verified accounts

Connect community or field workers. Verified accounts can access several neighbourhoods

  • Easily switch Hoplr neighbourhoods
  • Choose an icon and role
  • Become a point of contact within the Hoplr neighbourhood

Calls and vacancies

Launch calls and vacancies. Find candidates quickly and easily through a registration form.

  • Ask citizens for their engagement through a registration form
  • Publish messages to inform, raise awareness, involve,...
  • Publish calls and messages in one, several or all neighbourhoods

Mobile iOS or Android smartphone app

Keep in touch with the neighbourhood anywhere, anytime.

  • Switch neighbourhoods with the app
  • Always available
  • Receive notifications

WCAG 2.1 guidelines for accessibility

With every update, we strive to comply with the WCAG 2.1 guidelines.

Knowledge centre

Our experts have a heart, soul and gift for bringing people together. By connecting stakeholders and (physically) entering into dialogue, they activate the social capital of the neighbourhood. Behind the scenes, they work on the social fabric of the Hoplr neighbourhoods and assist our clients with strategy sessions for online and offline community development.

Call on our experts for your project:

  • Developing community-building initiatives
  • Matching help requests and offers
  • Stakeholder management and community building
  • Analysis of the social DNA
  • Organisation of neighbourhood activities
  • ...
Knowledge centre

Blog articles

Over 120 local governments and utility companies use Hoplr

Why choose for Hoplr?

Reach and growth through community building

We launch your region’s network from start to finish, with a guaranteed reach from 10 up to 15% of all households during the first weeks after launch. Neighbourhoods continue to grow organically.

Save time and costs

We take care of reach, support and development. That doesn't only translate into fewer costs and worries; it will save you time as well.

Transcend departments

We offer one integrated Service Dashboard with modules for all different departments. This allows for more transparency and synergy in the workplace.

In-house technology

Hoplr has its own team of developers. That way, we can offer both rapid anticipation and custom work.

24/7 support and expertise

You can count on us for all community building, support and curation - 24/7. No fuss, no worries.

Social value

Community building is crucial for community care, inclusion and citizen participation. By bringing neighbours together, we can stimulate real life contact, involvement and cohesion.


EU Seal of Excellence

"Seal of Excellence" of the European Commission for innovation, implementation and impact.


WINNER World Summit Awards 2020 in the category Government & Citizen Engagement.


WINNER European Social Services Award 2020 in the category Technology Tool.

View our awards

Interested or want to schedule a free info session?

We would love to tell you all about Hoplr!