Build towards a caring and sustainable smart city

Hoplr is a social network for local communities and governments. Neighbourhood oriented care, communication and citizen participation.

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Some of our customers

Case studies - see how they use Hoplr


EU Seal of Excellence

"Seal of Excellence" of the European Commission for innovation, implementation and impact.


WINNER World Summit Awards 2020 in the category Government & Citizen Engagement.


WINNER European Social Services Award 2020 in the category Technology Tool.

View our awards

COVID-19 - Research by University of Ghent

“Local connectedness contributes to civic participation and social support in Corona times. Friends, family and neighbours tackle the corona crisis together and locally.”
  • 7,146 respondents from 250 Hoplr neighbourhoods
  • Up to 50% feel they can get help through Hoplr
  • Hoplr has an equalizing effect with regard to social support
  • 40% received practical or emotional support from neighbours
  • 25.000 citizens found help through Hoplr


The full report can be consulted via this link.


Our functionalities

From community to a caring and inclusive neighbourhood

Stimulate social cohesion among local citizens with an interactive social network for neighbourhoods

  • Connect community workers and social organizations in one or more neighbourhoods via a verified account
  • Build a caring network and use neighbours as first line support
  • Dispatch help or care questions when needed
  • Organize local activities or call for volunteers
  • Focus on accessibility and digital inclusion
View all functionalities
Liesbeth Lathouwer Community worker municipality Olen
Before starting up our community work, we looked for a workable system to easily match the supply and demand of citizens. Hoplr proved this surprisingly fast. In a short period of time, many citizens have become a member of their digital neighbourhood. This confirms the necessity of a neighbourhood platform to enhance the sense of belonging. Hoplr helps us to make Olen a warm and caring municipality. Read the case study of Olen

Neighbourhood oriented communication

Start a dialogue with citizens

  • Communicate in a neighbourhood-oriented way to one, some or all neighbourhoods
  • Easily post messages, urgent announcements, polls or events
  • Receive helpful feedback and responses from citizens
  • Save drafts or schedule your messages in time
  • Citizens automatically receive notifications and emails
View all functionalities
Koen Van Caimere Head of information and communication
Hoplr is a very useful platform. We are able to inform the citizens of Ghent and Destelbergen more easily when something changes in the garbage collection rounds. In recent months we have been eager to use this, for example during the heavy snowfall in December. We often receive positive reactions from Hoplr users.

Citizen participation starts from the local community

Involve the silent majority and increase support

  • Start projects and collect ideas from citizens
  • Process ideas and provide feedback, quickly and easily
  • Launch surveys or referenda
  • Public participation platform in the house style of your city
  • Receive a detailed analysis with insights and statistics
View all functionalities
Koen T'Sijen Mayor Boechout
We launched a number of ideas from the policy memorandum via our neighbourhood platform Hoplr. 25% of all hoplr users participated. The statements were read 34,721 times, 1,831 votes were cast and 301 responses were received across the 10 statements. On top we got another 33 policy suggestions. The first part of our participation process on the 2020-2025 policy memorandum has already been successful. Read the case study of Boechout

Environmental analysis and real-time neighbourhood monitor

Continuous finger on the pulse through an annual automatic survey on 12 themes.

  • Analysis of large amount of data via NLP and AI
  • Demography and insights per neighbourhood
  • Create a stronger local policy
  • Anonymized and aggregated data in line with GDPR
  • Extensive annual report and evolution over time
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Increase the visibility and contributions of civil society organisations

An easy-to-use local guide at the municipality level with a search function, job openings and neighbourhood maps

  • Local guide for local businesses and associations
  • An extensive organizational profile with contact details
  • A clear socio-economic map
  • Vacancies for volunteers and associations
View all functionalities

Build towards a caring and sustainable smart city

Integrate existing applications and datasets with our OpenAPI

  • Social media monitoring
  • Easily forward notifications to an existing CRM
  • Link with external datasets and applications
  • Correlation between what people think and what sensors measure
View all functionalities

Why choose for Hoplr?

Reach and growth through community building

We launch your region’s network from start to finish, with a guaranteed reach from 10 up to 15% of all households during the first weeks after launch. Neighbourhoods continue to grow organically.

Save time and costs

We take care of reach, support and development. That doesn't only translate into fewer costs and worries; it will save you time as well.

Transcend departments

We offer one integrated Service Dashboard with modules for all different departments. This allows for more transparency and synergy in the workplace.

In-house technology

Hoplr has its own team of developers. That way, we can offer both rapid anticipation and custom work.

24/7 support and expertise

You can count on us for all community building, support and curation - 24/7. No fuss, no worries.

Social value

Community building is crucial for community care, inclusion and citizen participation. By bringing neighbours together, we can stimulate real life contact, involvement and cohesion.

Citizens already use Hoplr

2.500Active neighbourhoods
78%Active weekly
100.000Messages and reactions per month

A social network built for citizens, governments and local services

Neighbours meet each other, share items, post messages about security and start initiatives. View the neighbourhood platform on

You talk to friends on Facebook, you post pictures on Instagram, you meet your neighbours on Hoplr.
My thanks for this amazing site. As a volunteer for the national health service, this site is very useful to me. It's a good way to meet neighbours and offer help. Corrie
This is a wonderful initiative! Surely, there are many isolated people. This contact could mean a lot to them. Thomas
So far it's really a valuable asset to the neighbourhood and I have already communicated with people I otherwise would not have met. I'm very happy with it. Anita
I have a muscular disorder and may be in need of a good neighbour for some small job I'm not able to do anymore. Though maybe I will be able to help someone myself! Amazing! Ellie
Read more


Laura Geerts -15 January 2021

Local community crucial for a smooth socio-economic restart post COVID-19

Community building Editor's pick Knowledge centre
Laura Geerts -20 October 2020

Case Study: City of Halle turns citizen participation into a habit

Case study Citizen participation Editor's pick
Laura Geerts -05 February 2020

Hoplr connects help offers and requests through new neighbourhood help functionalities

Community care and inclusion Editor's pick

Interested or want to schedule a free info session?

We would love to tell you all about Hoplr!