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Knowledge centre for guidance and advice

Local communities are at the centre of meaningful citizen participation and care. We offer guidance with all of our citizen participation functionalities. A team of experts will assist you with the design, implementation and analysis of each project.

Our offer

Citizen participation experts

Let us guide you with all of our citizen participation functionalities. A team of experts will assist you with the design, implementation and analysis of each citizen participation project.

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Role of our citizen participation expert
  • Draw up an operational plan
  • Set up appropriate collaborations
  • Actively coordinate project
  • Report results
Design and guidance of trajectory
  1. 1 Intake conversation
  2. 2 Draw up campaign
  3. 3 Launch project
  4. 4 Debrief

Community worker

You can call on our community workers to stimulate social cohesion. These experts are present within the neighbourhood and actively engage members of the local community.

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Role of our community worker
  • Physically present in the neighbourhood, couple of times per week
  • Digitally present in the Hoplr neighbourhood
  • Helps with questions from members of the local community
  • Gives info sessions, workshops, trainings (e.g. for healthcare organisation)
  • Organises activities (e.g. neighbourhood drink)
  • Binding purpose for retail, elderly, young people,...
  • Launches surveys and polls within the neighbourhood

Contact us for more information

Email: services@hoplr.com

Case studies

Municipality Sint-Katelijne-Waver concludes successful participation project

Participation
Inhabitants of Sint-Katelijne-Waver were asked nine questions on Hoplr in July 2019. The questions covered various topics such as mobility, housing and environment. The project was an overwhelming success: 1,657 registered households cast a total of 2,207 votes and posted 190 additional comments. A total of about 5,600 households live in the municipality of Sint-Katelijne-Waver.
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City of Bruges on Hoplr examples and numbers

Communication
Hoplr made its debut in the Venice of the North at the end of 2018: a pilot project in collaboration with the City of Bruges. 14 neighbourhoods are activated – which accounts for some 3,500 registered households, more than 5,000 messages and 45,000 responses. But what’s most noteworthy after a couple of months of Hoplr in Bruges? The engagement among citizens.
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High engagement on first citizen participation project in Boechout

Participation
At the beginning of this year, the brand-new board of Boechout presented its new policy note to the city council. At least, a first version. The municipality gave its residents the opportunity to help shape the final policy note on the basis of 10 statements. Hoplr is community-driven and stimulates citizen engagement, making the online neighbourhood network an ideal platform for citizen participation.
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Documentation

Citizen participation:

Hoplr functionalities for citizen participation with the local community
Hoplr makes it easy for citizens to rely on each other and on the social capital of the local community. Social cohesion, offline meetings and local engagement are the basic requirements for achieving meaningful inclusion and citizen participation.
View guide

Community care:

Inspiration and 10 practical tips to digitally stimmulate community care
An inclusive local community is one where neigbours know and take care of one another. As a community worker, you're looking for ways to stimulate social cohesion and care among members of the local community. Digital neighbourhood network Hoplr can undoubtedly be of help. Let us inspire you with these 10 practical tips.
View guide

Reaching citizens:

How municipalities are successfully extending their reach on Hoplr
In municipalities Boechout, Sint-Katelijne-Waver, Bornem, Schilde, Hove, Olen, Mechelen, Veurne, Ranst and Kalmthout, 30 to 40% of all households are registered on Hoplr. This is because some local governments consistently take actions to promote the neighbourhood network among citizens.
View guide

Practical Examples:

Citizen communication through Hoplr
It’s Hoplr’s mission to bring neighbours closer together. But that’s not all we’re in for. By facilitating citizen communication, citizen participation and community care, we aim to bridge the gap between local governments and their citizens. In this article, we’ll take a closer look at which messages are most commonly posted by external parties, each accompanied by some real life examples.
View guide

Vision

Local communities are at the centre of citizen participation

With Hoplr in your municipality, you strengthen engagement and involvement on a neighbourhood level. Social cohesion, offline meetings and local engagement are the basic requirements for achieving meaningful inclusion and citizen participation. It's all about dialogue, working together and even getting your hands dirty.

 

Move from reaching citizens to involving citizens. From communication to citizen participation. A modern municipality knows what's going on and listens to its citizens. This way, policy making can be tailor made to the needs of the municipality's inhabitants.

Hoplr shifts the focus from the individual to the local community. This way, we can get the silent majority involved. After all, an idea or initiative becomes valuable, only when it's carried by the entire community.

Hoplr makes it easy for citizens to rely on each other and on the social capital of the local community. For example, they use Hoplr to share information, to socialise, to organise activities, to find help with chores, and to exchange items.