Peter is an anthropologist by training and has a wealth of international experience with (local) governments and project management. He leads the Customer Success Team and the Knowledge Centre. In other words, Peter ensures that our customers receive optimal support.

Here are some of his main activities at Hoplr:

• Supporting the Customer Success Team
• Setting up and overseeing large projects
• Building and supporting the knowledge centre

Jonas is a doctor in communication sciences. During his doctorate at UGent, he studied how digital neighbourhood networks play a role in the social fabric of neighbourhoods. Before starting his doctorate, Jonas was active as a researcher at VUB where he conducted user research on innovative audiovisual applications in household and professional contexts. At Hoplr, he utilizes his experience and academic skills, among other things, to guide partners in their participation projects.

These are some of his main activities at Hoplr:

• Developing environmental & impact analysis
• Setting up and guiding participation projects
• Knowledge building & dissemination of digital neighbourhood networks

Claire is a trained lawyer. With 16 years of experience in intellectual property, including 11 at an international jurisprudence database, she has gained a lot of knowledge in the operational sector. As a member of the Customer Success Team, Claire ensures that customers who start working with the Neighbourhood Concierge follow a successful path.

Assists local governments with the operational and promotional launch of the Hoplr Neighbourhood Network. Provides full support for planning and follow-up, conducts regular analyses for smooth implementation and operation. Functions as a central point of contact for partners and collaborates in a solution-oriented manner. Always open to feedback.

As an experienced community manager and translator, Tabitha specializes in building bridges between users and product teams. With over 10 years of experience in community management and moderation for leading social networks and apps, she understands the importance of a strong connection between the community and the platform. She is a link that translates the needs and feedback of users into concrete actions for improvement. As a moderator, she also plays a crucial role in maintaining a pleasant and respectful atmosphere in the neighbourhoods.

Her passion lies in creating an inclusive and thriving online community where users feel heard and valued. With her expertise and dedication, she is determined to prioritize the user experience at Hoplr.