Publish updates
Share official neighbourhood updates, clearly sent by your local authority.
- Schedule posts and collaborate on drafts.
- Add images, attachments and rich formatting.
- Reach residents through email and app notifications.
Solutions · Communication and audiences
Every message.
Relevant and local.
Hoplr combines a local neighbourhood app with communication tools for local authorities. Publish updates, polls and activities, select neighbourhoods or audiences, and manage city channels, email lists and newsletters from one dashboard. Official communication becomes part of everyday neighbourhood life.
City channel · TransportRoadworks in Schoolstraat start on Monday.
Sent to 3 neighbourhoods · scheduled for 6 pm
Email list · Young familiesThe playgrounds are ready for summer.
Targeted reach beyond the neighbourhood network
Residents’ letterHere’s how we’re making the neighbourhood greener.
Long-form article · 4-minute read
1
dashboard
Go beyond sending.
Make your message count.
Neighbourhood-focusedMultichannelMeasurablePrivacy-friendly
For everyday neighbourhood communication
Inform. Listen.
Get the neighbourhood involved.
From roadworks updates to calls for volunteers. Choose the format that suits what you want to tell or ask your residents.
Neighbourhood selection & segmentation
Make your message relevant to the people it concerns.
- Select one, several or all neighbourhoods.
- Target a street or a specific area.
- Refine your reach with target groups and user segments.
Quick polls
Ask a quick question and find out what matters locally.
- Make it easy for residents to share their preferences.
- View results in real time.
- Use the insight as a starting point for further participation.
Jobs & volunteering
Bring local jobs and volunteering opportunities to the attention of engaged residents.
- Publish calls in relevant neighbourhoods.
- Make opportunities to get involved close to home visible.
- Connect local needs with people nearby.
Thematic groups
Give conversations about policy, projects and neighbourhood initiatives a lasting home.
- Collect ideas and responses by topic.
- Stay in touch throughout longer projects.
- Work with private project groups too.
Publish activities
Invite residents to discover what’s happening nearby.
- Share events through the neighbourhood calendar.
- Choose one neighbourhood or a wider audience.
- Manage recurring activities and bulk uploads too.
New: more possibilities for your communication team
One story.
The right reach for every audience.
Build on your familiar communication tools. Give departments their own city channel, reach additional audiences and make room for longer stories.
New · City channels
Give every department its own voice.
Create subchannels for departments or organisations within your local authority. Publish clearly on behalf of transport, social services, culture or a local partner, with central management from one dashboard.
- Your own sender name and visual identity
- Roles and collaboration for each channel
- Oversight and control for the communication team
New · Target groups
Reach exactly the people you mean.
Combine neighbourhoods and streets with specific target groups. Use Hoplr user segments or your own email lists to reach people beyond the neighbourhood network too.
- Select by neighbourhood, street or user segment
- Your own email lists for specific audiences
- Less noise, more relevant engagement
New · Long-form content
From a quick update to the full story.
Publish longer articles for residents’ letters, newsletters and project updates. Add structure, images and attachments while keeping official communication recognisable.
- Rich formatting for longer publications
- Suitable for residents’ letters and newsletters
- Everything easy to find in the neighbourhood space
From idea to insight
One dashboard.
A clear communication workflow.
- 1
Create
Write an update, poll, activity, newsletter or residents’ letter. Collaborate on drafts and plan ahead.
- 2
Target
Choose neighbourhoods, streets, user segments or your own email list. Publish through the right city channel.
- 3
Reach
Deliver through the neighbourhood feed, app notifications and email, independently of advertising or commercial algorithms.
- 4
Learn
Track reach and responses in automatic reports and use neighbourhood insights to keep improving.
More than a standalone communication channel
The tools.
The people and the approach.
Look beyond how you publish a message. Consider how you reach residents, help colleagues work together and keep your neighbourhood network active. Hoplr brings these building blocks together.
Launch your neighbourhoods together.
- A kick-off meeting and a shared plan
- Support with marketing and the launch campaign
- Help distributing invitation letters
- Training for the Service Dashboard
- Launch of the digital neighbourhood network
One dashboard.
Room for your whole team.
- Unlimited dashboard users
- City channels for departments and local organisations
- Collaborate on drafts and schedule updates
- Communicate with neighbourhoods and specific audiences
- Automatic statistics and reports
Ongoing support.
- A dedicated contact and feedback sessions
- Neighbourhood network moderation
- Support with dashboard tools
- A help centre for residents
- A knowledge centre and an annual strategy session
A more complete solution
Inform, listen and connect
in one local space.
In the Hoplr app, residents connect through neighbourly help, activities and everyday conversations. Your municipality adds relevant information and invitations to participate. Connect your messages with projects and surveys on your participation platform. Then share the decisions and next steps with the neighbourhood. Communication becomes part of an ongoing relationship.Explore the participation platform Learn more about the neighbourhood network
Practical answers
Frequently asked questions
How does Hoplr differ from a local authority’s social media page?
Hoplr starts with verified neighbourhood networks. Residents find neighbourly help, activities and local information alongside updates from their local authority. Your team gets targeted communication tools in an environment without commercial advertising.
Can we reach specific neighbourhoods or audiences?
Yes. You can target selected neighbourhoods or segments of Hoplr users. Your own email lists also let you reach specific contacts. The available options depend on your plan.
How do city channels work for different departments?
City channels let you create subchannels for departments or organisations within your municipality. Each gets a recognisable sender identity while your team manages communication from one central dashboard. City channels are included in Premium.
Can we publish resident letters and newsletters too?
Yes. Premium lets you create longer articles for digital resident letters and newsletters and use your own email lists or audiences. These editorial messages complement short updates, polls and activities in the neighbourhood network.
Make local communication personal again
What would your local authority
like to get across?
Tell us about your audiences, channels and communication workflows. We’ll show you how Hoplr brings them together.
Book a no-obligation demo