Case studies

Local impact.
Real stories.

Residents helping one another. Municipal information reaching its audience. Plans shaped by residents’ ideas. Read how local authorities and organizations use Hoplr, the approaches they choose and what they achieve in practice.

01 Connect

From neighbors to a neighborhood.

Discover how residents, associations and support organizations find each other and strengthen neighborhood life together.

Four people beside a white cargo bike with a parasol, on the cover of the Punt Welzijn case study
Cover photo from the original Punt Welzijn case study.
Neighborly help and connection

From a request for help to a neighborhood where people know each other.

Who can help with the shopping, the dog or the garden? In Weert, neighbors find each other through Hoplr. Punt Welzijn helped get the network started. Residents now arrange much of that help themselves and say hello to each other beyond the app.

From pilot to citywide network

Tulln brings neighbors together. From one pilot district to the whole city.

Tulln wanted more neighbors to get to know each other. The city tested Hoplr in one district: 36% of survey respondents made contact with neighbors they had not known before. After the pilot, Hoplr expanded across the city, with seven digital neighborhoods.

02 Reach

A message that feels close to home.

How local authorities build a neighborhood communication channel of their own, from a strong launch to lasting reach.

53%

of households connected to Hoplr

November 2025
Neighborhood communication

City updates that get through. Close to home, in the neighborhood.

More than 16,000 households in Mechelen have joined Hoplr. The city shares neighborhood updates about roadworks, events and local initiatives. In the reported quarter, city posts received almost 300,000 views.

Reaching a multilingual city

Reaching a diverse city. Neighborhood by neighborhood.

How do you reach residents who speak different languages and are still getting to know the city? Luxembourg City chose 18 digital neighborhoods, invitation letters and translatable posts. Three years after launch, 29% of households had registered on Hoplr.

03 Engage

From residents’ ideas to better policy.

A complete participation platform, connected to the neighborhood. See how local authorities combine surveys and participation with insights and personal contact.

View over Terneuzen, with buildings and the Western Scheldt in the background.
Terneuzen. Cover photo from the original case study.
Participation rooted in the neighborhood

Residents have their say. Their ideas get room to grow.

640 residents completed the survey about Terneuzen’s future. In Zuiddorpe, residents helped shape plans for a new place to play and meet. With Hoplr and doemee.terneuzen.nl, the municipality gives residents a regular place to contribute.

Participation that changes plans

Participation that changes plans. From a skatepark to a youth space.

Puurs-Sint-Amands was planning a skatepark. In a survey on Hoplr, young people also asked for a pump track. The municipality changed the plans and developed them with young people and designers. JOC WIJland now has both.

Could your local authority be the next story?

What would you like
to get moving locally?

Tell us what matters in your community. We’ll show you how Hoplr can help, with examples that match your ambitions.

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