Solutions · Citizen participation and insights

More voices.
Stronger insights.

Hoplr gives local authorities a complete citizen participation platform connected to the local neighbourhood network. Run surveys, phased projects and participatory budgets on a public website in your own branding. Reports and the survey analysis agent help your team interpret residents’ contributions.

New Discover the survey analysis agent
HoplrFictional example

Participation project · The neighbourhood square

A square where
everyone feels at home.

Your experiences help shape the plan.

  1. Ideas
  2. Survey
  3. Decisions
The question for the neighbourhoodWhat makes this square a welcoming place for you?

Tell us what you’d like to keep and what could be improved.

What happens next?
We’ll share how your input shapes the design.

Collecting input — and showing what happens with it.

From sharing ideas
to informed policy.

Surveys & pollsProjects with phasesParticipatory budgetingSurvey analysis

The building blocks of participation

A quick question.
Or a whole process.

Choose the approach that suits your question and your residents. Familiar participation tools remain the foundation, with more ways to understand your results.

Surveys & polls

From a quick check to an in-depth survey. Ask questions publicly or use a unique participation code.

AI question support · Excel and PDF export

Projects with phases

Give every project a clear structure. Bring information, surveys and opportunities to meet together in one project.

From the first question to sharing the outcome

Interactive map questions

Where is more greenery needed? Which crossing feels unsafe? Let residents link their experiences to a location.

Local knowledge, visible on the map

Ideas from the community

Give local initiatives a home. Let residents share proposals, respond to each other and develop ideas together.

Room for ideas from the community

Participatory budgeting

Let residents submit proposals and vote on how a defined budget is spent.

Your own rules · verified voting

Insights & reporting

Track responses and view results in your dashboard. Explore topics and sentiment by neighbourhood, and share findings with your team.

Dashboard · AI insights · reporting

360° neighbourhood scan

Understand how residents experience their neighbourhood, from safety and quality of life to connection and social capital.

Understand neighbourhood strengths and needs

Complete participation platform

Give participation a recognisable home. Bring projects, surveys and participation together on a public website with your own branding.

Your branding and URL · connected to the neighbourhood

The Hoplr participation platform

A complete participation platform.
Clearly part of your local authority.

Bring your entire participation process together on a public website with your own branding and URL. From project information and surveys to ideas, participatory budgeting and feedback.

Connect your platform to everyday neighbourhood communication. Make participation visible and keep residents involved in what happens next.

  • Projects with phases
  • Surveys and ideas
  • Participatory budgeting
  • Insights and reporting
See it in a demo

Projects with phases

Make the next
step clear.

A mobility plan, a redesigned square or a vision for the neighbourhood: participation doesn’t end after one survey. Give your project a structure residents can follow.

Bring the right information and participation methods together in each phase. Combine online input with information sessions or workshops, and show residents when they can get involved.

Discuss your participation project
Sunlight falling through woodland with flowering bluebells
From a targeted survey to a conversation in person.Explore the Halle survey (Hoplr blog, opens in a new tab)Image from Hoplr’s Halle case study

What a project could look like

Fictional example

Shaping the neighbourhood square together.

  1. 01
    March · Explore

    What’s happening in the square?

    Explain the context and collect experiences through a survey and map questions.

  2. 02
    April · Share ideas

    From experiences to ideas.

    Invite residents to share proposals and join a neighbourhood design workshop.

  3. 03
    May · Choose

    Which proposals should go ahead?

    Present feasible options, for example through participatory budgeting.

  4. 04
    June · Share the outcome

    Here’s what we’re doing with your input.

    Publish the reasoning, the selected proposals and the next steps.

Participatory budgeting

Give ideas
real influence.

Let residents help decide how part of the budget is spent. From community proposals to a vote: make clear what’s possible and how the decision is reached.

  • Set the budget, the target group and the rules.
  • Collect proposals and present the feasible options.
  • Organise the vote and share the outcome.

For example: which combination of neighbourhood ideas fits within €30,000? Try this simplified example.

You decide how to spend the neighbourhood budget

Fictional example

What would you choose for the neighbourhood?

Combine proposals within an example budget of €30,000.

Choose neighbourhood proposals
Selected €20,000Still available €10,000

Your 2 proposals fit within the example budget.

New Survey analysis agent

Understand what residents say.
And what you can learn from it.

Our new survey analysis agent helps you analyse surveys using an academic, methodical approach. It supports your team in turning answers into meaningful insights.

Analysis that considers the context.

A useful insight is more than a percentage or a summary. It also takes a clear research question and careful interpretation.

  1. 01

    Frame the question.

    What do you want to learn, who do you want to hear from, and which policy decision will it inform?

  2. 02

    Interpret the answers.

    Use the analysis as a starting point to discuss patterns, understand differences and weigh up conclusions.

  3. 03

    Check the conclusion.

    Consider who took part and whose voices may be missing. Your team remains responsible for interpretation and final decisions.

See the survey analysis agent in a demo
From results to interpretationFictional example

What does the neighbourhood square need?

120 participants · multiple answers allowed

Fictional answers about the neighbourhood square
Mentioned by participantsNumberShare
More shade7260%
Places to sit6050%
Space to play3630%
What this could mean

Shade is mentioned most often among these participants. This suggests it is worth exploring comfort on warm days in more detail.

What you cannot simply conclude

That 60% of all residents want more shade. Participation does not automatically make a survey representative.

An illustration of careful interpretation, not real survey data or the agent’s actual output.

A more complete solution

Participation doesn’t start with an empty page.
It starts with a connected neighbourhood.

A project has a beginning and an end. Your relationship with residents continues. Invite residents through the neighbourhood network, gather their input on your participation platform and report decisions back to the neighbourhood. Each project builds on the connections already in place.

Before

Make your question visible.

Invite residents through your neighbourhood communication. Explain what they can influence and why their input matters.

During

Keep the conversation open.

Share project updates, send survey reminders and explain the next phase.

After

Show what happens with the input.

Share insights, explain your decisions and outline the next step. Keep participation a conversation.

Explore communication and audiences
Does Hoplr also offer a standalone public participation website?

Yes. The Hoplr participation platform is a public website with your own branding and URL. It brings together project information, surveys, ideas and feedback. The neighbourhood network helps draw residents’ attention to opportunities to participate.

How do we organise a participation project in phases?

Divide your project into clear steps, such as informing residents, gathering ideas, weighing options and reporting back. Bring together the relevant information and participation methods for each phase. Residents can see when to take part and what happens to their contributions.

How does participatory budgeting work with Hoplr?

The local authority sets the available budget and the rules. Residents submit proposals and vote on how funds are allocated. Publish the selection, decisions and progress so participants can follow what happens next. Participatory budgeting is included in Premium.

What does the survey analysis agent do, and what remains your team’s responsibility?

The agent supports survey analysis using an academic and methodological approach. Use the insights to discuss patterns and differences. Your team assesses the research design, who participated and which conclusions are justified. AI analysis does not automatically make a survey representative.

From your team’s question to your residents’ voices

What would your
community like to discuss?

Tell us about your participation challenge. We’ll show you how surveys, projects, participatory budgeting and survey analysis can work together.

Book a no-obligation demo