Operational officer
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Operational Officer

Operations  /  Ghent

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You are responsible for the operational implementation of launches and letter distribution in a city or municipality. To support our growth, we are looking for a motivated, dynamic, polyvalent employee.


  • Organisation and follow-up of launches in cooperation with our logistics partners
  • Preparing invitation letters and neighbourhood layouts in function of clients (local governments, utility companies and project developers).
  • Looking for partners and organisations that carry out letter deliveries
  • You make all the preparations to make sure the distribution runs smoothly
  • You report on a rollout's status in a clear and timely manner

What we're looking for

  • You are stress-resistant, you can handle deadlines and you are flexible
  • Language skills in Dutch and French
  • You have experience empathically answering emails or chats with empathy
  • Planning skills - invitation letters have to be distributed in time. You follow this process closely thanks to your sense of organisation and planning

Our offer

  • A competitive salary package with means of transport
  • Your work has an impact on a community of over 500,000 Hoplr members and more than 100 customers
  • A no-nonsense environment with great appreciation for the work you do
  • Homework, field work and two easily accessible offices near Ghent

What is Hoplr?


Hoplr is a closed social network that focuses on social interaction between neighbours, and their engagement in the local community. Hoplr is used for exchanging items, organising neighbourhood events, reporting problems or break-ins, finding lost pets, getting to know neighbours, talking about local themes, and much, much more.