Solution - Citizen Participation

Citizen Participation
Let residents participate in decisions about the neighbourhood and policy

Hoplr activates the silent majority by shifting the focus from the individual to the local community. Thanks to user-friendly tools and a closed neighbourhood environment, citizen input becomes accessible, inclusive, and measurable — from idea to decision-making.

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 Functional building blocks for citizen participation

Hoplr makes it easy to share relevant information, quickly receive feedback, and actively engage residents in your policies.

 

User-friendly surveys and polls

Asking citizens has never been easier

  • Targeted questioning
    Plan neighbourhood messages in advance and choose the ideal time for publication yourself.

  • High response rate 
    Use our built-in survey module, designed for maximum participation.

  • Export results
    Export responses to Excel or PDF and easily share with colleagues.

  • ⚡ AI question assistance
    Get automatic suggestions for questioning, answer types, and tone of voice.

 

👉 Maximize reach and response with minimal barriers

Participation Projects from A to Z

Guide citizens through every phase of your project

  • Combine online and offline participation within one project

  • Add surveys, polls, and events to your project page

  • Publish everything on a customizable public website with your own branding

 

Interactive Map Questions

Gather input where it really happens

 

  • Collect location-based input about e.g. mobility, lighting, green spaces

  • Easily visualized in the dashboard

  • Increase spatial insight at neighbourhood level

 

Suggestion box and bottom-up initiatives

Let citizens think along and take ownership

  • Let citizens share ideas with the neighbourhood and government

  • Encourage involvement through likes, comments, and follow-ups

  • Integrate, if desired, into a participatory citizen budget

Participatory Citizen Budget

Let citizens decide where funds go

 

  • Allow citizens to submit proposals and vote within a specific budget

  • Determine your own rules, themes, and target group

  • Verified voting system with transparent results

Insights and Reporting

From data to action in one overview

 

  • Intuitive dashboard with real-time results

  • AI-driven insights, topic analysis and sentiment per neighbourhood

  • Easily share conclusions with colleagues and policymakers

  • Close the participation loop with transparent feedback

360° neighbourhood scan (measuring social capital)

Map the strengths and needs of your neighbourhood

  • Participatory measurement tool that analyzes neighbourhoods

  • Measure how residents experience their neighbourhood on themes such as livability, connectedness, safety

  • Map social capital and participation potential

Public project page

Make participation visible to everyone through an accessible website.

  • Publish surveys, polls, and events in one central place

  • Personalize with logo, colors, and branding

  • Easily share via social media or newsletter

  • Transparent communication to all residents

Certificates and Security


Security system certified according to ISO 27001:2022 after audit by Brand Compliance

WCAG


Complies with the Web Content Accessibility Guidelines (WCAG) v2.1 level AA.

WCAG


GDPR compliant: we respect the privacy of users and do not process personal data without consent.

WCAG


"Seal of Excellence" from the European Commission for innovation, implementation and impact.


Hoplr complies with European privacy legislation. 'Privacy Verified' certificate from ICTRecht.

1. How does Hoplr ensure the 'silent majority' is also involved? keyboard_arrow_down

Hoplr is used by a broad mix of ages in the neighborhood, from young families to seniors. Because participation questions appear directly in the familiar neighborhood context, we involve not only the most vocal citizens but also residents who are normally less likely to make their voices heard.

2. Can we combine participation projects with offline activities? keyboard_arrow_down

Yes. Online surveys, polls, and idea platforms can be easily supplemented with physical information sessions or workshops. All input is collected in one clear dashboard.

3. Is Hoplr GDPR compliant and safe for our residents? keyboard_arrow_down

Yes. Hoplr is fully GDPR compliant and stores all data on European servers. We operate without ads or data sales, so the privacy of residents is always guaranteed.

4. How do we report results to colleagues and residents? keyboard_arrow_down

The dashboard offers exports and AI-driven analyses in various formats (Excel, PDF, graphs). For residents, you can provide transparent feedback via the public project page, which closes the participation loop.

5. How does Hoplr align with our existing communication policy? keyboard_arrow_down

All participation projects and surveys are integrated with the Hoplr communication module. This allows you to bundle all communication related to projects, questions, and events in one central place.

Meet one of our experts

During a 45-minute conversation:

  • we discuss the challenges in your city or municipality
  • we give a brief introduction of our organization
  • we demonstrate our platform using case studies
Make an appointment