What is a neighbourhood scan?

What is a neighbourhood scan?

A neighbourhood scan is an analysis that maps all characteristics and capacities of a neighbourhood using a participatory measuring instrument (relations, access, challenges, opportunities, evolutions,...). This methodology is based on a number of principles of "asset based community development" or "abcd". The neighbourhood scan is based on both objective and representative as well as subjective and perceptual data.

From digital neighbourhood network to insights and co-creation

The social capital of the neighbourhood includes everything that can be used by its residents, based on their relationship with the community, to move forward either as an individual or as a neighbourhood. By mapping this social capital, we gain insight into important challenges and opportunities.

Hoplr firmly believes in the power of the collective. That is why we believe that a neighbourhood analysis is best carried out in cooperation with the local residents. Using the neighbourhood lens, we physically enter into a dialogue with them. 

From digital neighbourhood network to insights and co-creation
Anonymous Resident Papegaaiwijk
I already knew some of my neighbours by face, but ever since the workshop, we've actually all started greeting eachother!

Our tools and services

Phase 1: Project design

Let our experts guide and inspire you during a comprehensive consultation

  • Timing
  • Channels
  • Method
  • Goals

Phase 2: Representative survey (online and offline)

Collect representative data through a sample

  • Questionnaire (digital, on paper) and in-depth interviews
  • Sample for representative results
  • Dillmann method for maximal participation
  • Result: neighbourhood capacity map

Phase 3: Co-creation and offline workshops

Bring neighbours together and co-create during offline workshops

  • A conversation about results survey
  • Determine goals for neighbourhood
  • Identify what community members can do
  • Create an action plan and connect

Phase 4: Reporting

Get a clear overview of the neighbourhood scan

  • Summary of all findings
  • Report of in-depth interviews and workshop
  • List of action points and opportunities
  • Inspiration for policy making and initiatives

Customised neighbourhood scan

Three options for a perfect fit

  • Digital, representative, or collaborative neighbourhood scan
  • Digital: online participation, standard questionnaire
  • Representative: online and offline, with a sample
  • Collaborative: survey, interviews and workshop

Real-time neighbourhood monitor

Consult neighbourhood scores anytime

  • Hoplr users evaluate their neighbourhood yearly
  • Twelve themes related to the neighbourhood
  • Safety, leisure, nature, local business,...
  • Check average scores per theme and neighbourhood

Knowledge centre

Conducting a neighbourhood analysis may be an intimidating task, but it brings along great opportunities! By engaging in dialogue with citizens, you will not just receive nuanced feedback. You'll also stimulate community members to view their environment in a new way and take initiative to tackle local challenges. Our community managers are masters at moderating such conversations.

Count on our experts to: 

  • compose a representative sample;
  • design a questionnaire;
  • process and analyse the results;
  • organise and moderate workshop;
  • write out a clear report;
  • ...
Knowledge centre

Over 120 local governments and utility companies use Hoplr

Why choose for Hoplr?

Reach and growth through community building

We launch your region’s network from start to finish, with a guaranteed reach from 10 up to 15% of all households during the first weeks after launch. Neighbourhoods continue to grow organically.

Save time and costs

We take care of reach, support and development. That doesn't only translate into fewer costs and worries; it will save you time as well.

Transcend departments

We offer one integrated Service Dashboard with modules for all different departments. This allows for more transparency and synergy in the workplace.

In-house technology

Hoplr has its own team of developers. That way, we can offer both rapid anticipation and custom work.

24/7 support and expertise

You can count on us for all community building, support and curation - 24/7. No fuss, no worries.

Social value

Community building is crucial for community care, inclusion and citizen participation. By bringing neighbours together, we can stimulate real life contact, involvement and cohesion.


EU Seal of Excellence

"Seal of Excellence" of the European Commission for innovation, implementation and impact.


WINNER World Summit Awards 2020 in the category Government & Citizen Engagement.


WINNER European Social Services Award 2020 in the category Technology Tool.

View our awards