Communicate with citizens on neighbourhood level

Communicate with citizens on neighbourhood level

Thankfully, the days when communication was a one-way street are long in the past. Today, interactive dialogue with citizens is at the core of our society. Use the Service Dashboard to get in touch with citizens at the city, neighbourhood or street level effortlessly. All neighbours of Hoplr are verified with name and address, which renders the network safe and private.

Several services and departments active in the public sector are now charged with the task of informing citizens quickly, transparently and efficiently. You can easily connect your entire team to the Service Dashboard.

Koen Van Caimere Head of information and communication
Hoplr is a very useful platform. We are able to inform the citizens of Ghent and Destelbergen more easily when something changes in the garbage collection rounds. In recent months we have been eager to use this, for example during the heavy snowfall in December. We often receive positive reactions from Hoplr users.

Module functionalities

Select one, more or all neighbourhoods

Reach neighbours at the city, neighbourhood and street level. Use the list or map to make a selection.

Which neighbourhoods are at your disposal?

Possibly, your organisation is active in a large area. That is why our dashboard can also be made available at the provincial or national level. Contact us to learn more.

Receive reactions and useful feedback

Interact with citizens through the web platform and mobile application.

  • Save concepts
  • Turn reactions on or off
  • Notifications for urgent messages
  • Announce events
Privacy is guaranteed

Neighbourhoods are kept private and protected. Municipalities and services can easily reach citizens, without ever gaining access to the neighbourhoods or their conversations.

Monitor the impact of your messages

Analyse your messages and acquire new insights in each neighbourhood

  • Segmentation based on demographic data
  • Tracking of your total reach
  • Number of likes and comments
  • Best performing messages

Inbox for bottom-up ideas, notifications and care questions

Invite members of your organisation or service and add authorisation rights

Manage communication with multiple colleagues

Invite people of your organisation or department and grant rights

  • Admin or editor rights
  • Send invitations
  • Multiple services or departments

Advanced notification system

Members are automatically notified through mail, web and mobile notifications. Hoplr sends out more or fewer notifications, depending on a user's activity. Urgent updates are sent out first.

Why choose for Hoplr?

Reach and growth through community building

We launch your region’s network from start to finish, with a guaranteed reach from 10 up to 15% of all households during the first weeks after launch. Neighbourhoods continue to grow organically.

Save time and costs

We take care of reach, support and development. That doesn't only translate into fewer costs and worries; it will save you time as well.

Transcend departments

We offer one integrated Service Dashboard with modules for all different departments. This allows for more transparency and synergy in the workplace.

In-house technology

Hoplr has its own team of developers. That way, we can offer both rapid anticipation and custom work.

24/7 support and expertise

You can count on us for all community building, support and curation - 24/7. No fuss, no worries.

Social value

Community building is crucial for community care, inclusion and citizen participation. By bringing neighbours together, we can stimulate real life contact, involvement and cohesion.

Interested or want to schedule a free info session?

We would love to tell you all about Hoplr!