Communicate with citizens on neighbourhood level
Thankfully, the days when communication was a one-way street are long in the past. Today, interactive dialogue with citizens is at the core of our society. Use the Service Dashboard to get in touch with citizens at the city, neighbourhood or street level effortlessly. All neighbours of Hoplr are verified with name and address, which renders the network safe and private.
Several services and departments active in the public sector are now charged with the task of informing citizens quickly, transparently and efficiently. You can easily connect your entire team to the Service Dashboard.
Hoplr is a very useful platform. We are able to inform the citizens of Ghent and Destelbergen more easily when something changes in the garbage collection rounds. In recent months we have been eager to use this, for example during the heavy snowfall in December. We often receive positive reactions from Hoplr users.
Module functionalities
Select one, more or all neighbourhoods
Reach neighbours at the city, neighbourhood and street level. Use the list or map to make a selection.
Receive reactions and useful feedback
Interact with citizens through the web platform and mobile application.
Monitor the impact of your messages
Analyse your messages and acquire new insights in each neighbourhood
Inbox for bottom-up ideas, notifications and care questions
Invite members of your organisation or service and add authorisation rights
Manage communication with multiple colleagues
Invite people of your organisation or department and grant rights
Advanced notification system
Members are automatically notified through mail, web and mobile notifications. Hoplr sends out more or fewer notifications, depending on a user's activity. Urgent updates are sent out first.
Select one, more or all neighbourhoods
Reach neighbours at the city, neighbourhood and street level. Use the list or map to make a selection.
Possibly, your organisation is active in a large area. That is why our dashboard can also be made available at the provincial or national level. Contact us to learn more.
Receive reactions and useful feedback
Interact with citizens through the web platform and mobile application.
- Save concepts
- Turn reactions on or off
- Notifications for urgent messages
- Announce events
Neighbourhoods are kept private and protected. Municipalities and services can easily reach citizens, without ever gaining access to the neighbourhoods or their conversations.
Monitor the impact of your messages
Analyse your messages and acquire new insights in each neighbourhood
- Segmentation based on demographic data
- Tracking of your total reach
- Number of likes and comments
- Best performing messages
Inbox for bottom-up ideas, notifications and care questions
Invite members of your organisation or service and add authorisation rights
Manage communication with multiple colleagues
Invite people of your organisation or department and grant rights
- Admin or editor rights
- Send invitations
- Multiple services or departments
Advanced notification system
Members are automatically notified through mail, web and mobile notifications. Hoplr sends out more or fewer notifications, depending on a user's activity. Urgent updates are sent out first.